Privacy Notice

Effective Date: September 2026

Poiunmiue, operated by HewPay (HongKong) Limited, is committed to respecting customer privacy and maintaining appropriate safeguards for personal information. This Privacy & Data Governance Policy describes how information is collected, used, maintained, and protected when you visit our online store, make a purchase, or browse products within our Morning Ritual, Simply Organized, and Weekend Table collections.

1. Information We Collect
To operate our online store and provide ordering and fulfillment services, we may process several categories of information:

  • Information Provided by You: When you create an account, complete checkout, or communicate with us, you may provide information such as your full name, shipping address, billing address, email address, and telephone number.
  • Payment-Related Information: Payment information is processed through encrypted, PCI-compliant payment service providers. Poiunmiue does not store complete payment card numbers or card security codes on its own private servers.
  • Technical & Usage Information: Cookies and similar technologies may automatically collect technical information relating to your interaction with the Site, including IP address, browser type, operating system, device information, and browsing or navigation activity.

2. How We Use Personal Information
Information collected through Poiunmiue is used for legitimate business, customer service, and operational purposes, including:

  • Purchases & Fulfillment: Processing transactions, coordinating order fulfillment and delivery, and providing customers with shipping or order-status information.
  • Website & Service Improvement: Reviewing general shopping and browsing activity to improve our product selection, website functionality, and overall customer experience.
  • Customer Communications: Delivering transactional notices relating to purchases and, where customers have opted in, sending promotional information about products, collections, or store updates.
  • Security & Fraud Prevention: Reviewing relevant activity to identify potentially fraudulent transactions, protect our systems, and maintain the security of our online store.

3. Information Security & Protective Measures

  • Encrypted Connections: Information transmitted between your browser and our website is protected through industry-standard SSL encryption technology.
  • Restricted Information Access: Access to customer information is limited to authorized personnel who require such information for legitimate business purposes and who are subject to applicable confidentiality obligations.
  • Payment Security Standards: Payment processing is conducted through service providers and systems designed to follow applicable PCI-DSS requirements for protecting payment information.

4. Service Providers, Advertising & Analytics
Poiunmiue does not sell or rent customer information to third parties for monetary compensation. We may, however, disclose relevant information to service providers that support essential functions such as website operations, order fulfillment, payment processing, analytics, and advertising measurement.

Our store may also use advertising and analytics services to understand website performance and provide more relevant marketing. Information about the privacy practices of these providers is available through their respective privacy policies:

  • AppLovin (Axon): Advertising delivery, measurement, and campaign attribution (AppLovin Privacy Policy).
  • Meta Platforms: Social media functionality, advertising measurement, and related marketing services (Meta Privacy Policy).
  • Google Services: Search-related services, website measurement, traffic analysis, and analytics (Google Privacy Policy).

5. Cookies & Similar Technologies
Poiunmiue may use necessary, functional, analytics, and advertising cookies to support functions such as:

  • Keeping selected kitchen and household products in your shopping cart while you navigate the store and proceed through checkout.
  • Collecting aggregated website performance and traffic information through Shopify-related analytics services.
  • Supporting personalized product recommendations and advertising through marketing services, including AppLovin.

You may control or disable certain cookies through your browser settings or other available privacy controls. Please be aware that restricting necessary cookies may prevent some portions of the online store from functioning as intended.

6. Children's Privacy
Poiunmiue is intended for adult consumers and does not knowingly collect or maintain personal information from children under the age of 13. If we become aware that information belonging to a child under 13 has been collected unintentionally, we will take reasonable steps to remove that information from our systems.

7. CalOPPA Disclosures
In connection with applicable CalOPPA requirements:

  • Visitors may browse our online store without creating an account before proceeding to checkout.
  • A readily accessible link to this Privacy Policy is made available through the website footer.
  • Our website recognizes and responds to standard browser "Do Not Track" (DNT) signals.

8. Data Protection Rights for EEA Residents
If you are located within the European Economic Area (EEA), applicable data protection legislation, including the General Data Protection Regulation (GDPR), may provide you with rights relating to your personal information. These may include rights to request access, correction, portability, or deletion of eligible personal data. Requests concerning these rights may be submitted to support@poiunmiue.com.

9. California Consumer Privacy Rights
California residents may have rights under the CCPA/CPRA to request information concerning categories of personal information collected, disclosed, or otherwise processed during the applicable preceding period. Although Poiunmiue does not sell personal information in exchange for monetary payment, certain disclosures to advertising partners, including AppLovin, for personalized or cross-context behavioral advertising may qualify as "selling" or "sharing" under California privacy law. Eligible customers may exercise applicable rights to opt out of such activities.

10. Data Security Incident Notifications
If a confirmed security incident involving customer personal information occurs, Poiunmiue will take appropriate steps to address the incident and provide required notifications. Where legally required, affected customers will be contacted by email within 7 business days following confirmation, and an applicable notice may also be published through our website.

11. Commercial Email Practices
Our promotional email practices are intended to comply with applicable commercial email requirements, including CAN-SPAM standards. Accordingly:

  • Email headers and subject lines are designed to accurately represent the nature of the communication.
  • Promotional messages include an accessible method for unsubscribing from future marketing communications.
  • Valid unsubscribe and opt-out requests are processed without unnecessary delay.

12. Business Information & Privacy Contact
If you have questions about this Privacy & Data Governance Policy, wish to submit a privacy request, or need assistance concerning your personal information, please contact us using the details below:

  • Store Name: Poiunmiue
  • Legal Operating Entity: HewPay (HongKong) Limited
  • Registered Business Address: Flat A 20/F, ZJ 300, 300 Lockhart Road, Wan Chai, Hong Kong
  • Customer Support Email: support@poiunmiue.com
  • Customer Phone Line: +1 (610) 423-0799